:/
Their reply to my support ticket this time was to just say "everyone is having problems right now, try again later" which won't do me any good if I really do need my account reset.
When I *did* get in before my character was still there. I hope she's still there when and if I ever do get back in.
I'm glad I have two computers; I play the game on a different computer I do most stuff on so I'm not tying up my "main" computer.
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